Most Calgary Public Library locations and all book drops are temporarily closed until further notice to help limit the spread of COVID-19. Read about our Path to Reopening

Path to Reopening

The Library's Path to Reopening

Alberta will be moving into Stage 2 of its Relaunch Strategy on Friday, June 12. While openings for public libraries is now permitted, Calgary Public Library locations and book returns remain closed as we finalize plans around the gradual reopening of locations in a way that will ensure the health and safety of our visitors, staff and volunteers.

To this end, the Library will not be opening locations on June 12.

The Library intends to pilot reopening measures starting Tuesday, June 23.

Open as of June 23, 2020: Forest Lawn, Crowfoot, and Fish Creek libraries.
Open as of June 30, 2020: Central, Giuffre Family, and Signal Hill libraries.
Open as of July 7, 2020: Bowness, Country Hills, Memorial Park, Nicholls Family, Nose Hill, Louise Riley, Sage Hill, Southwood, and Judith Umbach libraries. 

These locations will have metered access, limited hours, and public health protocols in place, including limited capacity, hand sanitizing stations, and physical distancing. Watch the video to understand the health and safety measures that are in place.

Following a successful pilot, the Library will continue to expand to more locations weekly until all locations are operational. The Library will provide regular updates on which locations are open and what services are available.

Find out what you need to know before you visit the Library.

While most locations and all book returns remain closed at this time, the Library continues to provide public library service in the following ways:

  • Digital Library access to eBook, audiobook, movies, online courses, and more
  • Weekly virtual programming and events
  • Library Hotline, a chat, email and phone service (403.260.2600) to provide support and resources
  • Curbside Holds Service, a contactless pickup service available at most locations 

The Library will be sharing more on what to expect when locations open and how to help reduce risk and keep our staff and visitors safe when you are able to visit. 

Service updates and guidelines will be shared on this page. We thank Calgarians for their continued support and patience. We look forward to seeing you at the Library soon.

View our Path to Reopening

Curbside Holds Pickup Service

Curbside Holds Service, a contactless curbside pick-up service, is now available at most locations.

Notifications will be sent to members that are able to pick-up their holds with instructions. Do not visit a location for holds pick-up if you have not received a notification.

Do not use this service if you have any symptoms consistent with COVID-19, have recently travelled outside Canada, or have been in close contact with a confirmed case of COVID-19. 

The Library is not accepting any returns at this time. Due dates have been extended and no fines will accrue. 

Picking up your Holds through Curbside Service:

  • Check the hours of operation for your pick-up location online before visiting. 
  • Once you’ve arrived at your location, call the pickup number that’s posted outside. Staff will then prepare your holds.  
  • Please remain in your vehicle or stand away from the entrance while staff bring your holds and place them on the pickup table.  
  • Once staff are back inside the Library, you can approach the table and pick up your holds. Please do not place any personal bags or other belongings on the table. 
  • Please maintain physical distance of at least two metres from anyone else in the area. 

Watch the Curbside Holds Pickup Service video

Our Response to COVID-19

For information on the Library’s response to COVID-19 and other public health resources, please visit calgarylibrary.ca/covid-19.